All the phone system updates have now been completed.

Sunday 7th Sept 7 am all phone lines will be down during Sunday whilst we perform maintenance to asterisk phone server. This upgrade will affect those users who linked via message services to the phone server. During this period you will not be able to access your phone extension. Out apologies for this...

You may be aware that we have been having issues with the voicemail system on the phone system. These have now been fixed. Our apologies if you were unable to leave any voicemail.

We are trying to correct a problem with the support queues this morning. Please bear with us whilst we get this corrected. We apologise for the inconvenience.

There will be update to the Asterisk server to the latest build of 2.2.9. As a result the phone system will be offline between the hours of 19:30 and 22:30 hrs on23rd November. This is to correct minor performance issues with the VOIP control when used in conjunction with the new Skype channel software...

9th November 2007 We apologise to those users who were trying to get access to the Business Support Line after 13:30 hours. Our Asterisk server which routes all the calls failed to route the support queue correctly and calls were dropped. This also affected calls to the sales line. The issue with call...