SiTs - In-House Systems

November 2007 - Posts

• TrixBox Server Upgrade

  There will be update to the Asterisk server to the latest build of 2.2.9. As a result the phone system will be offline between the hours of 19:30 and 22:30 hrs on23rd November. This is to correct minor performance issues with the VOIP control when used in conjunction with the new Skype channel software BETA. Posted Nov 23 2007, 07:15 PM by darren-mc Filed under: Phone Systems

• RSS Feed Interruptions

  Apologies for the interruptions to the RSS feeds from the Stafford IT Services sites. We have now included all our sites on FeedBurner and Newsgator to make it easier for you to subscribe to them.   Full details will be announced shortly Posted Nov 19 2007, 07:42 PM by darren-mc with 2 comment(s) Filed under: Web Services

• Service interruptions to web services

  We are experiencing packet loss from our Internet link as a result of this we are falling back to our failover link in order to resolve this issue and allow our network to balance properly. There should be no loss of connectivity, if any sessions do drop users will be able to reconnect straight away. As soon as there is any further information on this issue we will advise. Posted Nov 10 2007, 07:27 PM by darren-mc Filed under: Web Services

• Phone System Issues

  9th November 2007 We apologise to those users who were trying to get access to the Business Support Line after 13:30 hours. Our Asterisk server which routes all the calls failed to route the support queue correctly and calls were dropped. This also affected calls to the sales line. The issue with call routing was corrected by 14:35.   Stafford IT Services apologies for this issue. Posted Nov 09 2007, 03:18 PM by darren-mc Filed under: Phone Systems